Absolutely. We feel very strongly about how solidly we engineer and build our products and back up that confidence with a great warranty and also a no-questions-asked return policy to give our customers and potential customers peace of mind.
Our warranty policy can be found in detail in the user manual for every one of our products. In a nutshell, products purchased new from us prior to January 2013 are covered by a 3 year transferrable warranty. Products purchased after that are covered for a full 5 years to the original owner with a 1 year transferrable warranty from the original date of purchase. Music servers are covered for 3 years to the original owner with a 1 year transferrable warranty from the original date of purchase.
Our return policy is that we will accept returns within 30 days of original purchase, less 15% restocking fee, not including shipping. Items must be in as-new condition to receive a refund. Please contact us to obtain an RMA#