Frequently Asked Questions | Wyred 4 Sound

Frequently Asked Questions

I have one of your DACs with the Femto clock. Is there still a benefit to getting a Remedy or Recovery?

Absolutely, yes. Consider the clock in the DAC a heartbeat and with every cycle or ‘beat’ it decides what to do

Why does the Remedy output at a fixed 96kHz?

 

When I connect the Recovery, its 2 lights flash briefly then go out. Can't hear any music

We've heard of a few cases where this can happen.

What is the DAC-2 DSD/DSDse/v2 I2S pin configuration?

The following links outline the pin configurations for our DAC series, including the new DAC-1v2 and 2v2 series.

When I try to use the Recovery, my computer doesn't see my DAC and gives a 'excessive power from the USB port' error message

Some early reports from a few customers indicated a compatibility issue with their DAC an

After upgrading to Yosemite and installing the updated DAC 2 driver, music will not play from iTunes

There could be a few things going on.

DAC 2 Yosemite driver does not seem to be working

Very rarely, we get a report that after installing OS Yosemite (Mac) and installing the updated DAC 2 driver for it, music does not play.

What is galvanic isolation on the DAC's USB input?

For all of our DACs except original DAC-1 and DAC-2, we feature an improved USB input that has galvanic isolation.

Why does my DAC turn off while making a selection using the 'Power' button in Edit mode?

The power button on the DAC is sensitive to the length of the button push.

What is the difference in sound quality from the Remedy vs the Sonos modification?

That would be tough to say. The Remedy is made to be portable and applicable to many different devices.

My DAC remote stopped working, how do I fix this?

1) Check the Setup Menu to ensure it is enabled in the 'Remote / HT' setting. 

2) Enter the setup menu to try a factory reset

Is it possible to stream music from an iPad to the µDAC-HD via the USB input?

It's possible, but we've found it's not 100% and is dependent on both the hardware and software you are using.

Why does changing the minimum volume setting on the DAC-2 appear to affect the maximum volume level?

Actually, this is only a perception.

When I turn my DAC-2 off then turn it back on it always goes to volume setting 23. My DAC unit outputs too high of volume.

The DAC units have the ability to adjust the maximum and minimum volume settings.

I am using a pre-amp with my DAC-2 and am unable to achieve a favorable volume range without adjusting the DAC volume and the Pre-amp volume.

The DAC-2 has the ability to program the volume to a Variable or Fixed setting.

I have a DAC-1 and I am unsure if the USB supports up to 16bit/44Hz or 24bit/96Hz files.

Our first DAC-1 units came with USB that supported 16bit/44Hz files. We later upgraded the standard USB in the DAC-1 to support 24bit/96Hz files.

What are the primary differences between the DAC-1 and DAC-2?

Wyred 4 Sound DACs are outstanding units loaded with features at a price that is a bargain!

Can I plug a regular HDMI output into the DAC-2 I²S input and stream data?

This is not a standard HDMI connection and must only be connected to properly configured equipment.

Is there an updated driver available for Mac OS 10.9 Mavericks?

Yes, we do have an updated driver available for the DAC-2.